Office Services / Facilities Supervisor

New Haven, CT 06510 | Perm

Post Date: 06/26/2018 Job ID: 2-8298 Industry: Legal

Our client, a law firm in New Haven, seeks an Office Services/Facilities Supervisor to oversee front desk office staff and assist the Facilities Manager.

Duties include:

  • Conducting annual appraisals, approving time off, requesting temporary help, reorganizing workload on a daily basis when necessary and creating written documentation.
  • Responsible practices, systems and staffing, including room and video booking systems
  • Assist Facilities Manager with employee account setups, changes, and terminations as well as updating necessary documentation in various systems for all US employees (e.g., telephone, security, etc.).
  • Responsible for the teleconferencing service, including organizing training sessions
  • Assisting with upgrades and ongoing maintenance of the current telephone and voice mail systems, troubleshooting issues, contacting telephone companies and working with IT to resolve issues, producing detailed call record reports, resetting voicemail passwords, recording away greetings for employees out of office, etc.
  • Assist with day to day operations and maintenance of the security system, including, programming system when necessary for scheduled and emergency office closings, generating reports and responding to inquiries, producing photo security cards (notify LN re: fee-earners), investigating alarms, deprogramming lost cards and reprogramming and printing replacements.
  • Coordinate installation, maintenance and repairs with various vendors for other office equipment and services, including copiers, postage machines and efax for all US offices.
  • Assist with budget preparation for the offices.
  • Minimum of three years' supervisory experience working in a professional organization in a relevant role.
  • Polished written and oral communication skills
  • Comfortable with technology; computer-literate; knowledge, experience and skilled in Microsoft Office Suite and Outlook.
  • Team player that will integrate well with people from all parts of the business; hands on approach to assist with all aspects of facilities.
  • Excellent interpersonal skills.
  • Ability to plan and work on a number of tasks and projects simultaneously.
  • Ability to effectively prioritize and execute tasks.
  • Attention to detail and able to organize effectively.
  • A flexible approach.

Stratford Web Website

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